The modern tools offered by EasyCall, combined with our recommended system for call centres and/or automation, will increase the efficiency of your processes.
You will significantly reduce consultants’ idle time by allocating it to effective conversations. You will also increase the scale of your operations and the number of clients or debtors you reach within the same day.
By using the right call centre system, you will reach your target people more effectively. The system makes it possible to make far more attempted connections, compared to manual operations. In this way, you will only direct contacts to the consultant where a call has been made (depending on the system mode).
You will gain the ability to contact a much larger number of clients or debtors than is the case with traditional models. Within the EasyCall contact automation platform, you will create effective outbound campaigns to send VMS or SMS messages to a wide audience in a short period of time.
The call centre system recommended by EasyCall will noticeably reduce the cost of telephone contacts. Call attempts are made automatically and only established calls go to the consultants. In this way, you can meet your targets in several times less time! And by spending the same amount of time – you will make far more effective calls. Using the cc system from EasyCall, the time spent on the call reaches up to 75% of the consultant’s time.
All of this is available in combination with other practical solutions provided by EasyCall, i.e. a platform for automating customer contact, mass SMS/VMS campaigns, tools supporting effective debt collection activities, i.e. differentiated number pools, updating of contact details or verification of the correctness of telephone numbers.
These comprehensive solutions will take your company’s processes to a new dimension of efficiency and quality.
