Why Move Telecommunications Services to the Cloud for Companies of All Sizes?

The cloud is undoubtedly the most dynamically and rapidly developing trend in the broadly understood IT world. According to analysts’ forecasts, it will dominate the upcoming 2017 and shape the following years. The cloud is a broadly understood space provided to us by a service provider via the internet, including both storage space and the ability to use applications and services on the provider’s servers (SaaS – Software as a Service). 

According to the Frost & Sullivan report “Navigating an Era of Global Digital Transformation – A Customer Perspective,” as many as 27% of respondents indicated cloud migration as one of the top three IT challenges in the next three years. The cloud brings many financial and business benefits, so the development of this technology is not surprising. However, what may be surprising is that large companies and multi-branch corporations more often use this solution. They decide to migrate to centralize process management and locate the quality of services provided in a single control point. But what if we run a small-scale operation? Most small and medium-sized enterprises (SMEs) focus on projects that are most efficient from a sales perspective. They do not consider implementing modern technologies that could bring them tangible benefits, seeing them as just a fashionable trend. They believe that for such a small company, global market trends will not contribute or bring any benefits, so migrating any services to the cloud does not interest them. Absolutely not! The cloud is an ideal solution for SMEs, as many of our clients have already realized by using our proprietary cloud telecommunications solution – EasyCall’s Virtual PBX (VPBX). 

EasyCall’s Virtual PBX is a set of services hosted in the SaaS (Software as a Service) model. Instead of permanently purchasing software packages and servers, our client gains access to many functionalities, including voice announcements, internal number selection from the phone keypad, time conditioning, and source conditioning. These are tools that significantly help streamline daily communication with customers, contractors, or business partners. 

The entire system is installed on EasyCall’s hardware resources and provided to the client via the network. You do not need to install anything yourself, nor do you need qualified personnel to ensure the system’s continuity, implement updates, or modify PBX settings. This solution is ideal for companies that do not have an extensive IT department. Managing the software does not require complex technical knowledge. Its operation is exceptionally intuitive and involves dragging and connecting individual PBX elements using the “drag & drop” method. 

Unlike traditional devices, EasyCall’s Virtual PBX uses the IP network to transmit voice calls instead of the standard analog or ISDN signal. This results in up to 60% savings on telecommunications call costs compared to traditional operators. 

Based on VoIP services, you can also create an internal communication network where calls will be entirely free. This will not only relieve your company’s budget but also improve communication between employees, with no cost generated for their conversations. 

While the cloud can bring significant savings to your company, price is rarely the primary reason for choosing this technology. Companies choose it mainly due to business benefits and the ability to continually expand them. Changing location or opening a new branch becomes much more manageable. Thanks to the use of EasyCall’s virtual resources, the investment cost in physical infrastructure at a given location is entirely eliminated. 

With access to a wide range of functionalities and EasyCall’s Virtual PBX services, any company can create its telecommunications system that fully meets its needs. 

Do you want to implement cloud telecommunications services for your company? Take advantage of our knowledge and experience. Contact us: tel. 22 490 77 77 or wspolpraca@easycall.pl. We will help design and implement EasyCall business cloud services in your enterprise.